Retail Watchers

The issue is the central checkout where the single line is so long, it makes customers just dump their merchandise and leave the store. Totally agree, there is something fundamentally wrong with the JCPenney systems and processes because a queue line should not cause this issue. If anything it shou...

What a surprise. All the cashiers replaced with kiosks. I'm sure this kiosk vendor is going to be doing a lot of business this year. Interestingly aside from shared technology initiatives, Jack and Del remain completely separate and my understanding is they will stay that way. No plans to merge the...

With talk of stores such as Costco and Sam's Club cracking down on membership sharing, I got to wondering about how big of an issue this is at Bi-Mart. They advertise a $5.00 Lifetime family membership, but the cards do not bear names and are a relatively thin card with a number that tends to wear o...

That is good, it will be a much easier transition since they have so many customers engaged by the app already for Pick Up, Scan & Go, etc. But some people will still want a physical card so they probably need to offer that. I don't have Sam's Club in my area, but will say that if Costco requir...

This all makes me smile. More than half of these fast food places can disappear and we would all be the better for it as a society. So the franchisees can handle this new overhead? Good, close up. Perhaps non fast food sit down restaurants will do better. 👍🤞 Why? So other businesses could open up a...

They tried that "new to the market" stipulation in the 1999 Albertsons/American Stores merger. That is why Raleys got sent to Las Vegas/New Mexico and Ralphs to NorCal. Then to keep the independent grocers happy (who had sued over not getting a shot at Albertsons/Buttrey divests) they thr...

You all know what I mean, older than dirt IBM software. All these different versions at the root are the same software kernel that dates to the 1970s. In newer versions from Toshiba they have removed the dates from the copyright lines so that the average user doesn't see they're using a system olde...

What parts can they no longer get? As I mentioned, Bi-Mart uses a very similar looking IBM POS system, and various other identical register components are still in use at many other retailers using IBM/Toshiba systems, I have seen an occasional Toshiba brand register component which looks identical...

Sears/Kmart POS are owned systems, not leased. When Sears/Kmart close stores they send the old POS somewhere to some company operated facility. They are so old they can't get parts anymore so they supposedly use the old POS for parts. I think in most Sears/Kmart for quite some time over the past 15...

You could make the same post for Staples. Identical waves of stores that should be profitable that are closing. What I would remind everyone of is the majority of these stores are approaching 20 and 30 years old. In my experience, most big box store leases have planned rent increases that are subst...