More Fred Meyer security issues?

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Super S
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More Fred Meyer security issues?

Post by Super S » October 17th, 2017, 3:24 pm

I have already mentioned the Gateway store. This pertains to the rest of the Fred Meyer chain.

I have been to three different Fred Meyer stores in the past two weeks and noticed a loud, pre-recorded PA message (in fact the same exact message in all of them): "Security check to Section B" I also noticed a large red sign appearing at the doorways asking to show a receipt when requested by store personnel.

While these moves aren't really out of line (especially with Christmas approaching), it does make you wonder if there are issues when you hear announcements over the PA. Or maybe, this is to try to deter shoplifting in the first place? The announcement is not something that Fred Meyer has done in the past.

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Re: More Fred Meyer security issues?

Post by SamSpade » October 17th, 2017, 5:23 pm

Super S wrote:
October 17th, 2017, 3:24 pm
I also noticed a large red sign appearing at the doorways asking to show a receipt when requested by store personnel.

While these moves aren't really out of line (especially with Christmas approaching). . .Or maybe, this is to try to deter shoplifting in the first place? The announcement is not something that Fred Meyer has done in the past.
Fred Meyer also seems to be employing "greeters" (yellow shirted employees) at entrances now, similar to Walmart. I did see the giant red signs at both the NE Broadway and Beaverton (Central) Fred Meyer stores in the past week. They are also closing the non-food door of both of these stores at 8 or 9 pm now. I suppose this allows for a slight savings on labor and a better security focus for loss prevention, similar to how all area Safeways close their deli facing doors at around the same time.

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Re: More Fred Meyer security issues?

Post by storewanderer » October 17th, 2017, 10:59 pm

Effective security measures are those that are largely invisible to the average customer, but target the thieves.

Customers do not want to feel like they are shopping in a store that is unsafe, and measures like signs saying to show your receipt, tacky announcements over the PA that are obviously canned and played again and again, and similar seem to give the impression that there are a lot of "issues" going on in the store. Whether or not that is the case, I do not know. If that really is the case, it is unfortunate Fred Meyer has gotten to this point. Beyond a uniformed guard at some doors, I do not see or observe such obvious security measures at Target. I have seen measures like this at Wal Mart with the "show receipt to exit" and similar, but never heard ghost security pages there.

Smiths and Frys both used to have greeters in some stores, but Kroger cut that position a few years ago.

I noticed WinCo here in Reno has a greeter now. This is a good move as I have observed people running out the entrance with items in hand or with carts.

The plastic bag bans also continue to create security challenges for stores. The best solution to that, is to overturn the bans. At 99 Cents Only there are now pages over the speaker advising customers to "not fill reusable bags while shopping." I have seen signs to that effect in some Ralphs as well, a couple years ago. And other challenges in places like San Diego that are beyond the scope of this board.

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Re: More Fred Meyer security issues?

Post by mbz321 » October 22nd, 2017, 7:55 am

storewanderer wrote:
October 17th, 2017, 10:59 pm
Effective security measures are those that are largely invisible to the average customer, but target the thieves.

Customers do not want to feel like they are shopping in a store that is unsafe, and measures like signs saying to show your receipt, tacky announcements over the PA that are obviously canned and played again and again, and similar seem to give the impression that there are a lot of "issues" going on in the store...
This. And most professional thieves (or theft at the internal level) aren't going to care about 'door greeters' or fake security announcements, which are more of an illusion of security than anything else. Maybe it will stop grandma from pocketing a candy bar, but that is about it. It is also very difficult for an actual LP employee to catch thieves nowadays due to liability and lawsuits and whatnot.

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Re: More Fred Meyer security issues?

Post by Super S » September 12th, 2018, 9:14 am

I was in the Johnson Creek Fred Meyer yesterday, and noticed that they have Levi's all locked up now. I know this area is kinda "on the edge" as far as struggling stores, but not far away from the Fred Meyer on Foster & 82nd that recently closed.

It seems as though Fred Meyer is losing control in apparel if these measures are spreading out to other stores. There are issues when other stores don't lock up clothing though. I have a feeling we could see more "marketplace" conversions, or just a shift to cheaper brands, in the not too distant future.

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Re: More Fred Meyer security issues?

Post by storewanderer » September 12th, 2018, 6:27 pm

Super S wrote:
September 12th, 2018, 9:14 am
I was in the Johnson Creek Fred Meyer yesterday, and noticed that they have Levi's all locked up now. I know this area is kinda "on the edge" as far as struggling stores, but not far away from the Fred Meyer on Foster & 82nd that recently closed.

It seems as though Fred Meyer is losing control in apparel if these measures are spreading out to other stores. There are issues when other stores don't lock up clothing though. I have a feeling we could see more "marketplace" conversions, or just a shift to cheaper brands, in the not too distant future.
It does seem as if their stores have become a target for a lot of theft based on these actions that are being taken. Or if retail theft has taken a large uptick in Portland in general and they are just caught in that situation. I think issues like displays being too close together, a lot of corners where cameras may not be able to view, etc. may be contributing to this problem.

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Re: More Fred Meyer security issues?

Post by babs » September 13th, 2018, 8:55 am

storewanderer wrote:
September 12th, 2018, 6:27 pm
Super S wrote:
September 12th, 2018, 9:14 am
I was in the Johnson Creek Fred Meyer yesterday, and noticed that they have Levi's all locked up now. I know this area is kinda "on the edge" as far as struggling stores, but not far away from the Fred Meyer on Foster & 82nd that recently closed.

It seems as though Fred Meyer is losing control in apparel if these measures are spreading out to other stores. There are issues when other stores don't lock up clothing though. I have a feeling we could see more "marketplace" conversions, or just a shift to cheaper brands, in the not too distant future.
It does seem as if their stores have become a target for a lot of theft based on these actions that are being taken. Or if retail theft has taken a large uptick in Portland in general and they are just caught in that situation. I think issues like displays being too close together, a lot of corners where cameras may not be able to view, etc. may be contributing to this problem.
The police in Portland don't care about shoplifters and make it a low priority crime. When the consequences are low, shoplifting becomes an attractive opportunity. Also, Fred Meyer stores with the crowded racks, low staffing level in apparel and many entrances likely make shoplifters feel more comfortable than other stores.

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Re: More Fred Meyer security issues?

Post by eric1972sea » September 21st, 2018, 1:10 pm

I worked at Kmart years ago and management had us make regular security to section so and so over the PA system whenever there was no loss prevention employee on duty. The thought was that it would scare potential shoplifters, preventing them from shoplifting.

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