by krogerclerk » February 14th, 2010, 10:13 am
Safeway cuts airline miles while Kroger is adding Shell to its fuel rewards program in certain markets, including San Diego where Ralphs has no fuel centers in addition to Nashville, Knoxville and Cincinnati-Dayton. It's a good trade off where Kroger doesn't have fuel or a nearby convenience chain, but Ohio, Kentucky and Tennessee have a strong Kroger Fuel presence. Shell is a more respected brand than Sunoco, used by Bigg's in Cincy and Cub in Dayton for fuel perks. Turkey Hill is also being expanded to the Cincy-Dayton region in addition to Columbus and Indianapolis. It's a lot like the issue with gift cards, you're sending business to other retailers, some of which are rivals, such as Fred Meyer and Target and Sears, or restaurants that are competing for food dollars. Airline Miles on the other hand, don't compete with SWY and probably only an insignificant number of their customers tap into the perks when compared to other perks offered, but it's a high profile perk.
Speculation is next, Burd is considering spinning the Blackhawk gift card subsidiary off for a cash infusion.
It does look like SWY is attempting to return to its roots, but its pricing and execution are stumbling points.