by Alpha8472 » June 8th, 2010, 1:35 am
They are probably taking their time to ease the shock of a name change. Whenever a store changes names you will definitely lose some customers. People are often very loyal to trusted store names.
I personally don't think that changing their name is a good idea. I remember my father taking me with him to Kragen when I was a kid. I certainly will miss the name.
I don't know how O'Reilly does with pricing. Are they cheaper than other stores such as Walmart or Target? If the prices are bad they are probably going to lose business to discount stores once the name changes.
When stores change names, they either have to improve the stores and provide a good shopping experience or risk alienating customers. In order to survive, O'Reilly needs to remodel or at least clean up their stores. I walked by a Kragen a couple of weeks ago and it looked severely neglected.