I say pull them all out (take the investment loss). Invest in trained labor and many related and unrealted issues could be resolved.storewanderer wrote: ↑May 23rd, 2024, 12:22 amActually that Marketon has 8 parking spaces out front for curbside pick up. I rarely see anyone using the parking spaces and I am annoyed they are not available for walk in customers. The parking lot isn't very big and sometimes it fills up. They have plenty of labor on checkstands, and baggers... they're not afraid to use labor... that store has been fully staffed constantly over the years. They own the building in Reno, not sure about Las Vegas. I think the place is a literal cash printing machine. They never had merchandise or staff shortages in their store even back in 2020-2021. They order from Associated Utah, Unified, and have a small warehouse in SoCal with their own fleet of used old 90's Lucky trucks to transport items around. They do some strange things- have Associated drop pallet deals in Reno, leave part of the items in Reno, then pick the rest up and drive them back down to the warehouse in SoCal and distribute them over to Las Vegas. They work with various small SoCal suppliers as well. For a while they were doing something where they would bring stuff up from those small SoCal distributors they deal with to Reno and Associated would pick it up and take it back to Utah warehouse to distribute out to some smaller hispanic operators out there. The store is basically overflowing with items.ClownLoach wrote: ↑May 22nd, 2024, 12:40 pm
The Ralphs I suspect was a store program that was not corporate authorized as signs were store made.
But the Albertsons was definitely a corporate sign package for the self checkout. It was the pair type back to back, and the back units facing the Starbucks were closed. The two open ones faced the next checkout lane. The sign is blue and white printing and resembles the classic "3s a Crowd" style with a very large 15. It was that remodeled store.
I would not use self checkout or shop at a store with obnoxious signage about legal proceedings. They can go straight to hell. I understand the financial issue of stores being forced to adopt costly and labor intensive e-commerce services under the same payroll model so they need to leverage self checkout. I doubt the store described is doing full e-commerce with their own delivery, curbside pickup etc. If you're going to post signage of a harassing nature like that then you can spend your labor ringing up my purchases.
Safeway now has 1 clerk running 8 self checkouts in Reno and it is a disaster. If you need help, good luck. No item limit. The store doesn't have hand baskets so there are a bunch of carts in a small area and it is awful to walk around the self checkout area.
I don't see item limits on self checkout working. I'd rather see physical barriers that prevent entry of a cart into the self checkout area at all. That would be a de facto item limit. There is a difference between someone rolling into self checkout with 6 cans of vegetables, 2 boxes of Rice a Roni, 5 Yogurt, and a bag that has 4 lemons in it (and has now exceeded 15 items if the computer is counting), than someone who rolls in with 15 value packs of steaks. 15 item limit isn't the answer.
We keep evaluating this mess through our collective viewpoints and a platform that specializes in Retail Issues. WE are not the norm.
The overwhelming majority of shoppers are NOT us. Excuse my bluntness but they are stupid, distracted and selfish. They mess the whole thing up, excluding technical issues.
I am certain I will get push back for this but it is the elephant in the room that we are ignoring.