Re: Sears To Close 24 Stores
Posted: March 12th, 2009, 9:35 pm
Kmart gave up long ago on trying to train their employees to provide good customer service. It is due to a lack of proper training.
They hire employees at low wages and they don't last long. The employees really aren't taught much. They basically learn how to run a register and return items. They neglect to show employees around their own store. A friend of mine used to work at Kmart. Also, my cousin used to work in the gun department at Kmart. That was a long time ago. I had no idea she knew all about guns.
It is similar to when I worked at Ross many years ago, I was hired and they just put me to work. No one even bothered to walk me around the store and show me where various departments were. In fact, there were departments in the store that I had never set foot in. People get hired at minimum wage and then quit after just a couple months.
They hire employees at low wages and they don't last long. The employees really aren't taught much. They basically learn how to run a register and return items. They neglect to show employees around their own store. A friend of mine used to work at Kmart. Also, my cousin used to work in the gun department at Kmart. That was a long time ago. I had no idea she knew all about guns.
It is similar to when I worked at Ross many years ago, I was hired and they just put me to work. No one even bothered to walk me around the store and show me where various departments were. In fact, there were departments in the store that I had never set foot in. People get hired at minimum wage and then quit after just a couple months.