Kroger and creepy PA Announcements

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storewanderer
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Kroger and creepy PA Announcements

Post by storewanderer » January 14th, 2019, 10:44 pm

Kroger really needs to do something with their creepy PA Announcements they have started to play in the stores that serve no benefit to the customer.

Tonight I was in there and they had some weird chime sound playing for a while then it said something to the effect of attention all associates, it's the top of the hour, it is time to freshen up your departments for our customers. The irony was given it was late at night the store had half of its lights out and most departments are not even staffed at that time...

Immediately after that the infamous "security area 5 zone b" or whatever it is announcement came on.

Then a little while later a page came on that said "attention all associates the recycling center is now open."

klkla
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Re: Kroger and creepy PA Announcements

Post by klkla » January 15th, 2019, 2:59 pm

Ralphs makes those kind of announcements, too. It's very annoying.

storewanderer
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Re: Kroger and creepy PA Announcements

Post by storewanderer » January 15th, 2019, 7:46 pm

klkla wrote:
January 15th, 2019, 2:59 pm
Ralphs makes those kind of announcements, too. It's very annoying.
The other funny part is many Smiths use headsets for the employees to communicate with each other (to avoid using the PA) throughout the store so I am not clear how much attention the employees are even paying to the PA system...

These announcements are just tacky and give an off vibe. Something uncomfortable about it. If the employees need to be reminded to "freshen up the department" at the top of every hour, it seems like something is wrong there. If you then follow that announcement by ghost security calls which are blatantly piped in ghost security calls, what does it say about the safety of the store? And as far as assigning a specific moment for the nightly trash compactor opening by the closing manager but instead referring to it as "the recycling center..." ... wow. Pretty harsh to dictate the exact moment the closing manager needs to get the compactor opened up based on a piped in PA announcement; what if they are dealing with other tasks like customer service if that is a busy moment?

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Re: Kroger and creepy PA Announcements

Post by Super S » January 15th, 2019, 8:40 pm

Fred Meyer has been playing similar announcements. I have heard some kind of random chime sounds also. But as for the security pages...if the store wants to really catch somebody the PA is the last thing you want to use...

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Re: Kroger and creepy PA Announcements

Post by rwsandiego » January 15th, 2019, 10:53 pm

I was at Fry's today and they played the "Attention associates. It is time to do the top of the hour conditioning!" It was 10:00 PM and they were putting out stock. Can't imagine what conditioning they would do at that point. The Mission Valley (SD) Ralphs used to play the chime announcement and follow up with some security announcement. Can't say it made me feel great as their customer.

For all their faults, Safeway does not have creepy PA announcements. 7th and McDowell had some creepy employees, but they seem to have vanished.

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Re: Kroger and creepy PA Announcements

Post by BreakingThrough » January 16th, 2019, 11:59 am

I don't find the "tidy up" announcements creepy per se. Maybe I'm desensitized from hearing similar announcements at every 24 Hour Fitness I've been to. If anything, I find them pointless.

What I DO find offputting are employees loudly barking to eachother over the PA. Not talking, barking. "ALBERTO COME SEE ME UP FRONT," "THE DELIVERY TRUCK IS OUTSIDE," etc. Obnoxious, unprofessional, annoying, and downmarket.

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Re: Kroger and creepy PA Announcements

Post by pseudo3d » January 26th, 2019, 12:09 pm

I can confirm that the phantom security calls are chain-wide, given it happens at my (current) local Kroger in Houston.

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Re: Kroger and creepy PA Announcements

Post by Brian Lutz » January 28th, 2019, 8:08 am

I haven't ever heard the announcement spoken of here in any of the Fred Meyer or QFC stores, but I have heard the security one on occasion, and the chime sound a couple of times. I would assume this serves the same purpose, but in a more subtle way.

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