Chevron now has checkout free shopping at a Chevron ExtraMile in San Ramon, California using the Grabandgo app. You shop normally and then you scan the Grabandgo app before you leave the store.
What happens if you forget to scan your app before you leave? How do the employees determine who are shoplifters and who are using the app. What if you pretend to scan your phone? So many questions... This store is down the street from Chevron's corporate office.
The neighborhood is wealthy, but I have seen shoplifters in nearby stores stealing entire shopping carts filled with merchandise.
https://www.kioskmarketplace.com/news/c ... alifornia/
Chevron Grabandgo for Checkout Free Shopping in San Ramon, CA
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storewanderer
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Re: Chevron Grabandgo for Checkout Free Shopping in San Ramon, CA
The employees in the store won't monitor anything. It will be honor system. Maybe someone will review cameras and deactivate customers who don't scan everything. Then they'll find what Kroger found out with Scan Bag Go and what Wegman's found out with this type of thing- it doesn't work. Transaction audits reveal a significantly high "error rate" (code for not all items paid for). Same results as Albertsons 20 years ago.
Perhaps another option is if they remotely monitor the transaction then charge you for items you don't scan. With the small transaction size in a c-store that may work. Also not clear how this works with alcohol/tobacco. But there is other stuff in c-stores people like to shoplift too like sunglasses, small electronic items like chargers, random OTC drug items, and even energy drinks.
Maybe someone can try it again in 2032 and see if it works then.
Perhaps another option is if they remotely monitor the transaction then charge you for items you don't scan. With the small transaction size in a c-store that may work. Also not clear how this works with alcohol/tobacco. But there is other stuff in c-stores people like to shoplift too like sunglasses, small electronic items like chargers, random OTC drug items, and even energy drinks.
Maybe someone can try it again in 2032 and see if it works then.
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Alpha8472
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Re: Chevron Grabandgo for Checkout Free Shopping in San Ramon, CA
Grabango is like Amazon Just Walk Out except that you have to scan your phone at the scanner on the checkout counter by the cashier.
There were many employees there and it seemed like you were barging in line to get close to the scanner. So the employee has to see you scan your phone and then also view your items.
The store tracks the items you pick up. Grabango tells you not to hand items to anyone else.
This Chevron ExtraMile store is a very nice store and it has a Krispy Krunchy Chicken counter inside.
The store also had one self checkout machine out of view of the employees. So the employees can't tell who paid and who is just shoplifting.
There were many employees there and it seemed like you were barging in line to get close to the scanner. So the employee has to see you scan your phone and then also view your items.
The store tracks the items you pick up. Grabango tells you not to hand items to anyone else.
This Chevron ExtraMile store is a very nice store and it has a Krispy Krunchy Chicken counter inside.
The store also had one self checkout machine out of view of the employees. So the employees can't tell who paid and who is just shoplifting.