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Best Buy Escorting Customers In Store

Posted: March 25th, 2020, 5:18 am
by Alpha8472
Starting Monday, March 23, and at least for the next two weeks, we will serve our customers through limited access to our stores and curbside pickup. This will be done with the intent of substantially reducing the number of people in stores (only 10-15 customers at a time) and hours will remain 10 a.m. to 6 p.m. local time.

There will only be a few employees in the store, and customers will be able to:
Take advantage of limited services within the store, including finding a specific product. Customers will be escorted by an employee, maintaining the recommended social distancing separation of 6 feet and following the official guidance to not allow clusters of 10 or more people
Pick up a product at curbside that they ordered ahead of time on BestBuy.com or the Best Buy app
Drop off a product for Geek Squad repair

Re: Best Buy Escorting Customers In Store

Posted: March 25th, 2020, 11:36 pm
by storewanderer
Pet Supermarket did this as well. No more than two customers in the store at once and the customer is only allowed to go to the checkout to pay. Credit/debit is strongly encouraged. They are supposed to clean the registers after each customer. Customers can no longer go on the sales floor.

I think Pet Supermarket is Canadian owned with PetValu now, so I wonder if this practice is how Canadian retailers are handling this (as opposed to outright closing down).

I look forward to this whole thing ending and I will go back to Pet Supermarket at that time.