DITTO!ClownLoach wrote: ↑August 19th, 2021, 2:48 pmFrom start to finish the disaster in Reno has hubris written all over it. Hearing that the CEO needed to erect a shrine to himself in the store tells me everything I needed to know about why this is such a colossal flop. He would rather listen to the voices in his head instead of the voices of his customers. I rode on this train early in my retail career. The CEO knew better than the customer, better than the store associates, and even better than Wall Street. The ensuing losses from the changes made to our company weren't because we were headed down the wrong path - we just weren't far enough down that path yet! Every bad decision was the result of a new chapter in his arrogance. Until the day that they reached Chapter 7, in the U. S. Bankruptcy Court.storewanderer wrote: ↑August 18th, 2021, 8:47 pmI don't know. The Raleys ONE format has photographs of Mike Teel owner of Raleys and signs up with his signature and information about the concept. I think this format/concept is his idea- it is basically a large scale roll out of the Market 5-One-5 in Sacramento (which is a 12k square foot urban type format with the same "banned ingredients" concept as Raleys ONE) which Mike Teel developed as a separately managed format away from the standard Raleys. Market 5-One-5 has since been rolled more into the regular Raleys fold. Market 5-One-5 is not exactly the same as Raleys ONE but it is a very similar merchandising approach. Obviously Market 5-One-5 with a curated mix in a 12k square foot urban location likely makes sense vs. a Raleys ONE in a 60k square foot box in a not so densely populated area.
The Market 5-One-5 seems to be better organized and better focused given its small format. Raleys ONE is poorly organized, poorly focused, confusing (has a pharmacy inside yet doesn't carry standard OTC medicines on the shelf in the store), has uneven product quality (they definitely didn't taste a lot of those bakery or deli replacements)...
I find it fascinating they had such success with the Market 5-One-5 but this Raleys ONE is such a miserable flop and a lousy store to shop in from my view as a customer.
I went through that with Food Fair/Pantry Pride and Fresh & Easy (both owners).
And.....................I told them so before I left.