storewanderer wrote: ↑March 23rd, 2024, 6:56 pm
Super S wrote: ↑March 23rd, 2024, 5:38 pm
Earlier this week I had dinner at my local Red Lobster, and noticed that these tablet things were completely gone from the restaurant. They really seemed out of place at Red Lobster as they took up space and were distracting while eating. I am glad they are gone.
I think more places are going to a scan QR code on receipt to pay, rather than the tablets.
Nope, not at all. Losses were massive on these. Several chain restaurants I visited have eliminated the QR code due to fraud. What would happen is twofold.
First, there were people applying fake QR codes to the tabletop stickers at restaurants that used those and they would connect to a similarly themed website that would collect payments. It might have some sort of information gathering process such as asking the customer to input the total and some bogus number off the receipt but it was basically stealing the card info and charging the customer then the restaurant is not paid.
Second, for the ones that used the on receipt QR code, many people would go through the motions when the server came by but never completed the process and they'd just wave and point to their phone. By the time the server discovered the check wasn't paid they were long gone. Or they would use a old screen shot or other such thing and show it to the server.
The wireless payment devices are the answer and I'm noticing the restaurants that got rid of the QR stickers or receipts have switched to them. I am also seeing the Ziosk type devices at places like Chili's or the various Darden owned restaurants but they no longer leave them on your table, they just bring one and drop it off with your check at the end of the meal.
QR code fraud is incredible. I have seen fake QR codes all over parking garages in LA, San Diego and elsewhere. They put a fake QR over the real one on the sign that tells you to "scan to pay" and once again you're pointed to a fraudulent website that both steals your card info and charges you. Then you come back to a ticketed, booted or worse towed car. San Francisco had a news story last year where people were printing counterfeit parking tickets and placing them on cars, and they of course had a QR code that sent you to a website that looked identical to the City payment site but was a fake. Credit card invoice would say City of SF and then you find your card being charged all over the planet overnight.
QR codes are a GIGANTIC security disaster and nobody should EVER use one for anything that is related to payments. The only exception being situations like Sam's Club gas pumps where a custom image is displayed on the screen that only can be read by their App for payment. Otherwise if it is a printed QR code you should never use it to pay anyone for anything.