Smiths Remodel-Carson City, NV

Arizona, Hawaii, Nevada, New Mexico, Oklahoma, and Texas. No non-grocery posts.
bryceleinan
Shift Manager
Shift Manager
Posts: 393
Joined: June 1st, 2018, 11:59 am
Has thanked: 2 times
Been thanked: 51 times
Status: Offline

Re: Smiths Remodel-Carson City, NV

Post by bryceleinan »

I went into the Carson Smith's on my lunch break the other day, and that store was nothing but a train wreck with the remodeling. Front end associates were extremely rude as they herded us like cattle to the self-checkouts. Plus, the store doesn't have many shopping carts - store manager said many were stolen, and waiting on replacements. Hopefully the remodel can fix some of the issues.
storewanderer
Posts: 15169
Joined: February 23rd, 2009, 3:54 pm
Has thanked: 4 times
Been thanked: 359 times
Contact:
Status: Offline

Re: Smiths Remodel-Carson City, NV

Post by storewanderer »

bryceleinan wrote: March 31st, 2024, 6:04 pm I went into the Carson Smith's on my lunch break the other day, and that store was nothing but a train wreck with the remodeling. Front end associates were extremely rude as they herded us like cattle to the self-checkouts. Plus, the store doesn't have many shopping carts - store manager said many were stolen, and waiting on replacements. Hopefully the remodel can fix some of the issues.
The attitude of the employees in that store is really something else. If you think it is bad at lunch break (which it is), you should interact with the ones in the evening... I hope to not interact. Had a scanning error that I did not notice until after paying (I will NOT make that mistake again at this place) and was told by a supervisor I'd have to wait 10 minutes for the service desk employee who was outside on break to help with that. And there were already 2 other customers lined up there waiting at that counter when I was told to go over to it. I didn't go for that and was helped and it was fine but the fact that I had to practically beg the supervisor to help me was very trying.

The store was a complete mess when I went in last week one night. But all of the aisles were full and shelves stocked. Produce area was filled up. Meat was stocked. There were probably 30 construction workers moving around doing various things. The floors are disgustingly dirty and it appears not being cleaned during this process; at this point the sooner they get the floor off the better.

I was wondering if carts were used to help with the center store reset... I noticed few carts available when I was there yet not many customers shopping using carts and didn't notice a lot out in the parking lot either (there were some in the lot but not many). I don't know how so many carts could get stolen there so quickly; they had plenty of carts a few weeks ago.
storewanderer
Posts: 15169
Joined: February 23rd, 2009, 3:54 pm
Has thanked: 4 times
Been thanked: 359 times
Contact:
Status: Offline

Re: Smiths Remodel-Carson City, NV

Post by storewanderer »

Remodel is done according to their ad. I can't wait to go see how this looks.

Didn't look very good when I was last there about two weeks ago.
bryceleinan
Shift Manager
Shift Manager
Posts: 393
Joined: June 1st, 2018, 11:59 am
Has thanked: 2 times
Been thanked: 51 times
Status: Offline

Re: Smiths Remodel-Carson City, NV

Post by bryceleinan »

storewanderer wrote: June 8th, 2024, 10:05 pm Remodel is done according to their ad. I can't wait to go see how this looks.

Didn't look very good when I was last there about two weeks ago.
I was there the other day, and the remodel wasn't quite done yet - Starbucks still was not open. I don't know what one would call the store design, it is different from the one in Dayton.
storewanderer
Posts: 15169
Joined: February 23rd, 2009, 3:54 pm
Has thanked: 4 times
Been thanked: 359 times
Contact:
Status: Offline

Re: Smiths Remodel-Carson City, NV

Post by storewanderer »

bryceleinan wrote: June 9th, 2024, 3:40 pm
storewanderer wrote: June 8th, 2024, 10:05 pm Remodel is done according to their ad. I can't wait to go see how this looks.

Didn't look very good when I was last there about two weeks ago.
I was there the other day, and the remodel wasn't quite done yet - Starbucks still was not open. I don't know what one would call the store design, it is different from the one in Dayton.
I saw some of the decor on the walls a couple weeks ago which looked... okay. I think this is a current decor they are using as I've seen it before. But in the case of this store in Carson City a couple weeks ago it still looked like an old run down store despite this.

They've been working on this remodel for close to 3 months now and I've gone in there some visits when there must have been 40 person contractor crews doing various things. The infrastructure of this store must have been really needing work because from what I saw a couple weeks ago, it sure doesn't feel like the sales floor got such a major remodel. Unless they really did some magic in the past couple weeks.
bryceleinan
Shift Manager
Shift Manager
Posts: 393
Joined: June 1st, 2018, 11:59 am
Has thanked: 2 times
Been thanked: 51 times
Status: Offline

Re: Smiths Remodel-Carson City, NV

Post by bryceleinan »

Went in the store at lunch… feels like a half-baked remodel, and as @storewanderer mentioned, it was a lot of infrastructure improvement. Entry was filthy - they’re not cleaning the new floor at all. Starbucks closes at 2 PM, which is odd for an in-store location. Some of the floors weren’t replaced, and the checkout area wasn’t touched. Still as busy as ever though, it’s the only grocery store in downtown if you don’t count the US Foods/Cash & Carry at the south end of downtown (Fairview & Carson).
storewanderer
Posts: 15169
Joined: February 23rd, 2009, 3:54 pm
Has thanked: 4 times
Been thanked: 359 times
Contact:
Status: Offline

Re: Smiths Remodel-Carson City, NV

Post by storewanderer »

bryceleinan wrote: June 13th, 2024, 10:02 pm Went in the store at lunch… feels like a half-baked remodel, and as @storewanderer mentioned, it was a lot of infrastructure improvement. Entry was filthy - they’re not cleaning the new floor at all. Starbucks closes at 2 PM, which is odd for an in-store location. Some of the floors weren’t replaced, and the checkout area wasn’t touched. Still as busy as ever though, it’s the only grocery store in downtown if you don’t count the US Foods/Cash & Carry at the south end of downtown (Fairview & Carson).
I don't think customers or employees at this place cared about a remodel at all. This is just one of those types of stores... nobody cares here about much of anything... and it shows. I am sure the store will stay busy. Save Mart's pricing is really causing them issues in Carson City; we see they want to get rid of South Carson and I question how long the Food Maxx will survive too given Food Maxx has a lot of prices that are much higher than Smiths and few prices that are lower than Smiths. Save Mart should sell North Carson to Raleys or Safeway if either would be interested and both should add pharmacy back in and let Save Mart call it a day.

I cannot believe the millions they spent and the end result here. I was so upset by how this remodeled looked and the condition of the store (DIRTY), I didn't even come back here and post about what I thought of it after going over there a couple days ago.

Starbucks App shows their hours as 6 AM to 8 PM. I am guessing either the employee went on break, or someone didn't show up so they closed it early. Off to a great start.

The one thing I DID like in this remodel was how they expanded both produce and deli by demolishing the old deli seating area. That was quite a bit of work they did over there including changes to the walls and I do like how that part of the remodel came out. More spacious and everything flows better.
bryceleinan
Shift Manager
Shift Manager
Posts: 393
Joined: June 1st, 2018, 11:59 am
Has thanked: 2 times
Been thanked: 51 times
Status: Offline

Re: Smiths Remodel-Carson City, NV

Post by bryceleinan »

storewanderer wrote: June 13th, 2024, 10:07 pm
bryceleinan wrote: June 13th, 2024, 10:02 pm Went in the store at lunch… feels like a half-baked remodel, and as @storewanderer mentioned, it was a lot of infrastructure improvement. Entry was filthy - they’re not cleaning the new floor at all. Starbucks closes at 2 PM, which is odd for an in-store location. Some of the floors weren’t replaced, and the checkout area wasn’t touched. Still as busy as ever though, it’s the only grocery store in downtown if you don’t count the US Foods/Cash & Carry at the south end of downtown (Fairview & Carson).
I don't think customers or employees at this place cared about a remodel at all. This is just one of those types of stores... nobody cares here about much of anything... and it shows. I am sure the store will stay busy. Save Mart's pricing is really causing them issues in Carson City; we see they want to get rid of South Carson and I question how long the Food Maxx will survive too given Food Maxx has a lot of prices that are much higher than Smiths and few prices that are lower than Smiths. Save Mart should sell North Carson to Raleys or Safeway if either would be interested and both should add pharmacy back in and let Save Mart call it a day.

I cannot believe the millions they spent and the end result here. I was so upset by how this remodeled looked and the condition of the store (DIRTY), I didn't even come back here and post about what I thought of it after going over there a couple days ago.

Starbucks App shows their hours as 6 AM to 8 PM. I am guessing either the employee went on break, or someone didn't show up so they closed it early. Off to a great start.

The one thing I DID like in this remodel was how they expanded both produce and deli by demolishing the old deli seating area. That was quite a bit of work they did over there including changes to the walls and I do like how that part of the remodel came out. More spacious and everything flows better.
If it was me, I’d sell north Save Mart to Safeway, let them get their presence back in Carson. They could even buy the 76 out front and have a gas station. Sell FoodMaxx to Walmart for a market concept - that area could support another store, even with the fairly close proximity to College Parkway. South Carson could get subdivided, or better yet, WinCo could put a Waremart there.
storewanderer
Posts: 15169
Joined: February 23rd, 2009, 3:54 pm
Has thanked: 4 times
Been thanked: 359 times
Contact:
Status: Offline

Re: Smiths Remodel-Carson City, NV

Post by storewanderer »

bryceleinan wrote: June 13th, 2024, 10:22 pm

If it was me, I’d sell north Save Mart to Safeway, let them get their presence back in Carson. They could even buy the 76 out front and have a gas station. Sell FoodMaxx to Walmart for a market concept - that area could support another store, even with the fairly close proximity to College Parkway. South Carson could get subdivided, or better yet, WinCo could put a Waremart there.
The problem is I am not sure Safeway would want North Carson based on its volume and the volume history of the Carson Safeway which was horrible. They have the same pricing issue Save Mart has. Safeway is having some issues in Reno/Sparks at this time operationally and they need to get back on track quickly. I think they've just given up on fixing Sparks at this point. The new store is holding up okay but seems to have lost traffic lately, might be due to the road work, or something else. Raleys ONE seems to be picking customers back up. Also if Sprouts ever actually opens down the street from North Carson Save Mart, that is going to take some volume away from Save Mart (at least for as long as Sprouts stays open, which I predict won't be long) which already isn't doing great in that site. Closing pharmacy was a bonehead move there at North Carson; they should have forced Walgreens to operate as a tenant in the store or find someone who would do so.

I wonder if the Food Maxx site would work for WinCo... nice big parking lot.

I don't see a good solution for South Carson. Maybe split between Harbor Freight and Burlington. Possibly non-retail use. More state offices or something. Put another small casino there since Fandango started in a similar footprint/former Supply One building?
Post Reply