Retail Watchers

I went into the Carson Smith's on my lunch break the other day, and that store was nothing but a train wreck with the remodeling. Front end associates were extremely rude as they herded us like cattle to the self-checkouts. Plus, the store doesn't have many shopping carts - store manager said many were stolen, and waiting on replacements. Hopefully the remodel can fix some of the issues.

bryceleinan wrote: ↑March 31st, 2024, 6:04 pm I went into the Carson Smith's on my lunch break the other day, and that store was nothing but a train wreck with the remodeling. Front end associates were extremely rude as they herded us like cattle to the self-checkouts. Plus, the store doesn't have many shopping carts - store manager said many were stolen, and waiting on replacements. Hopefully the remodel can fix some of the issues.

The attitude of the employees in that store is really something else. If you think it is bad at lunch break (which it is), you should interact with the ones in the evening... I hope to not interact. Had a scanning error that I did not notice until after paying (I will NOT make that mistake again at this place) and was told by a supervisor I'd have to wait 10 minutes for the service desk employee who was outside on break to help with that. And there were already 2 other customers lined up there waiting at that counter when I was told to go over to it. I didn't go for that and was helped and it was fine but the fact that I had to practically beg the supervisor to help me was very trying.

The store was a complete mess when I went in last week one night. But all of the aisles were full and shelves stocked. Produce area was filled up. Meat was stocked. There were probably 30 construction workers moving around doing various things. The floors are disgustingly dirty and it appears not being cleaned during this process; at this point the sooner they get the floor off the better.

I was wondering if carts were used to help with the center store reset... I noticed few carts available when I was there yet not many customers shopping using carts and didn't notice a lot out in the parking lot either (there were some in the lot but not many). I don't know how so many carts could get stolen there so quickly; they had plenty of carts a few weeks ago.

Remodel is done according to their ad. I can't wait to go see how this looks.

Didn't look very good when I was last there about two weeks ago.

storewanderer wrote: ↑June 8th, 2024, 10:05 pm Remodel is done according to their ad. I can't wait to go see how this looks.

Didn't look very good when I was last there about two weeks ago.

I was there the other day, and the remodel wasn't quite done yet - Starbucks still was not open. I don't know what one would call the store design, it is different from the one in Dayton.

bryceleinan wrote: ↑Yesterday, 3:40 pm

storewanderer wrote: ↑June 8th, 2024, 10:05 pm Remodel is done according to their ad. I can't wait to go see how this looks.

Didn't look very good when I was last there about two weeks ago.

I was there the other day, and the remodel wasn't quite done yet - Starbucks still was not open. I don't know what one would call the store design, it is different from the one in Dayton.

I saw some of the decor on the walls a couple weeks ago which looked... okay. I think this is a current decor they are using as I've seen it before. But in the case of this store in Carson City a couple weeks ago it still looked like an old run down store despite this.

They've been working on this remodel for close to 3 months now and I've gone in there some visits when there must have been 40 person contractor crews doing various things. The infrastructure of this store must have been really needing work because from what I saw a couple weeks ago, it sure doesn't feel like the sales floor got such a major remodel. Unless they really did some magic in the past couple weeks.