Not only that but I had an issue with a $25 gift card Monopoly win. The shift supervisor in Sun City/Menifee who I know well had to call customer service to find out why she couldn't issue it to me.steps wrote: ↑August 14th, 2021, 12:31 am The dumbest thing about the apps is that I need to install all 3 in SoCal. I can't use the Vons app at Albertsons or Pavilions (it directs you to use the app at the store banner you are shopping) when all store banners have the same deals/coupons.
The app is MUCH easier to use now that you have a barcode to scan but, 2 Albertsons I went to couldn't scan the barcode, I had to use my phone number. Vons and Pavilions do not have an issue scanning the barcode.
Albertsons is the parent company but haven't integrated the scanning feature at their stores (at least the ones I went to)? Where's the logic in that?
It was because I didn't have that store as the one I was shopping at in the app or account. After customer service changed it, no issue. We both talked with the customer service person and apparently some coupons only work when you have the specific store you are shopping in listed on your account or app. I shared that information with one of the coupon groups I participate in and it cleared up all the Monopoly and some other coupon issues other group members had. Now, I always make sure to change to the store location I am shopping in the app. No more issues.