Retail Watchers

TW-Upstate NY wrote: ↑May 22nd, 2021, 10:07 am They're one thing and one thing only-a grocery store pure and simple. Have never pretended to be anything but and along the way have become very successful. They're doing something right and here's hope they never change that formula.

BatteryMill wrote: ↑May 22nd, 2021, 5:43 pm
What such features has Market Basket not attempted versus competing grocers, that makes them closer to tradition?

storewanderer wrote: ↑May 22nd, 2021, 6:01 pm Things they have not attempted:

Loyalty cards, a store decor that is from the modern era, employee uniforms from the modern area, SKU rationalization that cuts out local/regional brands in favor of too many private labels or a small number of big CPG national brands, a hostile mentality toward labor...

The list goes on and on...

retailfanmitchell019 wrote: ↑May 22nd, 2021, 9:13 pm
I'll name a few more things they haven't attempted...
Self-checkout, warehouse ceilings, acquisition of other stores. Very rarely does Market Basket close stores, if they ever do. I don't think they've done TV advertising.

MB didn't have an official website until 2017.
MB is also still family-owned. Arthur T. Demoulas is an excellent CEO, one the very few who puts people over profit. He is my favorite CEO.

Storewanderer, would you shop at Market Basket if you lived in that part of the country?

I would certainly do my weekly grocery shopping there. I'd probably go to Shaw's or Stop & Shop as a convenience store on the way home from work.

storewanderer wrote: ↑May 22nd, 2021, 9:18 pm I'm not 100% on Market Basket's bakery/deli program (also not sure who does it better in those markets though), but I expect I'd do a big chunk of grocery center store and probably produce shopping there. I don't remember what Market Basket's meat or drug programs were like.

retailfanmitchell019 wrote: ↑May 22nd, 2021, 9:13 pm

storewanderer wrote: ↑May 22nd, 2021, 6:01 pm Things they have not attempted:

Loyalty cards, a store decor that is from the modern era, employee uniforms from the modern area, SKU rationalization that cuts out local/regional brands in favor of too many private labels or a small number of big CPG national brands, a hostile mentality toward labor...

The list goes on and on...

I'll name a few more things they haven't attempted...
Self-checkout, warehouse ceilings, acquisition of other stores. Very rarely does Market Basket close stores, if they ever do. I don't think they've done TV advertising.

MB didn't have an official website until 2017.
MB is also still family-owned. Arthur T. Demoulas is an excellent CEO, one the very few who puts people over profit. He is my favorite CEO.

Storewanderer, would you shop at Market Basket if you lived in that part of the country?

I would certainly do my weekly grocery shopping there. I'd probably go to Shaw's or Stop & Shop as a convenience store on the way home from work.

storewanderer wrote: ↑May 22nd, 2021, 6:01 pm Things they have not attempted:

Loyalty cards, a store decor that is from the modern era, employee uniforms from the modern area, SKU rationalization that cuts out local/regional brands in favor of too many private labels or a small number of big CPG national brands, a hostile mentality toward labor...

The list goes on and on...

retailfanmitchell019 wrote: ↑May 22nd, 2021, 9:13 pm I'll name a few more things they haven't attempted...
Self-checkout, warehouse ceilings, acquisition of other stores. Very rarely does Market Basket close stores, if they ever do. I don't think they've done TV advertising.

MB didn't have an official website until 2017.
MB is also still family-owned. Arthur T. Demoulas is an excellent CEO, one the very few who puts people over profit. He is my favorite CEO.