Self Checkout - Home Depot vs Lowes

ClownLoach
Valued Contributor
Valued Contributor
Posts: 2698
Joined: April 4th, 2016, 10:55 pm
Has thanked: 40 times
Been thanked: 289 times
Status: Offline

Re: Self Checkout - Home Depot vs Lowes

Post by ClownLoach »

storewanderer wrote: February 8th, 2023, 12:48 am
ClownLoach wrote: February 7th, 2023, 6:48 pm
storewanderer wrote: February 3rd, 2023, 2:47 pm For self checkout the barriers were just an awful thing. I can see how that would be very bad for airflow if multiple people were contained within said barrier (employee and customer...) and someone was sick, vs. if air was flowing without the barriers, it would be helpful to let the air travel away but with the barrier it would make it much easier for the sickness to linger there.

I notice some stores I go into still have barriers at checkout. Most grocery stores still have them. Drugstores vary; some Walgreens and Rite Aids have barriers and others do not. Even World Market for some reason the one in Carson City still has barriers but the others do not. CVS don't, but some CVS never did have them at all.

I think this stuff in the bathrooms was to try and promote the six feet distancing thing between users.
Still seeing a lot of stores that are leaving the restroom doors propped open for COVID ventilation. Target, Lowe's, Home Depot haven't gone back to closing the doors. Not pleasant to say the least if you walk by or are in the general area and hear what is going on in there... and if the restroom isn't adequately cleaned or has a plumbing issue then the situation is much worse.
Target never had the bathroom doors propped open up in Nevada or what I saw around Sacramento either. They also removed paper towels and only have air dryers (this happened during COVID, when COVID guidelines said to not run those air dryers). Home Depot and Lowes seem to usually have doorless bathrooms, but can't recall their doors being propped open.

I notice Petsmart locks its restrooms at all stores now at least around Reno/Sacramento. Some of these are really odd places to have a locked restroom where no other retailer for many miles has a locked restroom.
Michaels loves to lock their restrooms too. Never an employee to unlock them either. Seen the same locks at PetSmart and Staples. The mini Target on 7th St in Long Beach (next to the CVS that closed) refuses to let customers use their restrooms and must have corporate approval for this little experiment as they have official looking signage at the security podium inside their tiny vestibule entrance with one door.
cjd
Assistant Store Manager
Assistant Store Manager
Posts: 624
Joined: August 18th, 2018, 6:54 am
Has thanked: 3 times
Been thanked: 6 times
Status: Offline

Re: Self Checkout - Home Depot vs Lowes

Post by cjd »

Friday night I went to Lowes and ended up buying a few clearance items on impulse unexpectedly ( I must’ve saved $90 on four item all of which I will use)..

Went to use the self checkout and only two were open out of four. There was nobody even attending them. One item was a special order store return with a yellow sticker and wouldn’t scan.

There were two regular checkouts open and I got the attention of a cashier who came over and didn’t understand what I was trying to say (she scanned the regular barcode which came up full price).

I got her to understand it was a clearance item that the tag would not scan, so she coded out the rest and had me go to her line as it needed an override. Had to wait for a front end manager to come over from the garden dept, they actually came in from the front door.

It was strange to me that there was nobody overseeing the self checkouts, nobody was waiting in line at either of the regular lines.
Alpha8472
Posts: 3931
Joined: February 24th, 2009, 8:55 pm
Been thanked: 79 times
Status: Offline

Re: Self Checkout - Home Depot vs Lowes

Post by Alpha8472 »

The employees want to keep their work hours. If more people use the regular attended Checkouts then it might lead to more work hours being allocated to the cashiers. Many chains keep track of cashiers performance: how many customers per hour, number of scans per hour, speed, etc. They just want to make their performance review look better.
veteran+
Valued Contributor
Valued Contributor
Posts: 2234
Joined: January 3rd, 2015, 7:53 am
Has thanked: 1204 times
Been thanked: 72 times
Status: Offline

Re: Self Checkout - Home Depot vs Lowes

Post by veteran+ »

I always try to check out with a checker to support their "value".

:P
Post Reply