Scanning Errors
Posted: December 27th, 2022, 3:04 pm
https://www.thecoastlandtimes.com/2022/ ... ng-errors/
Can't help but notice 3 specific store chains that keep coming up in the list of failures in the article above.
I had some scanning errors again in a store recently. Wasn't one of the stores listed in the above article. I had already had multiple problems in this store in recent weeks with scanning errors and complained about it. I had complained about it via e-mail since the cashiers argue about it every single time and was contacted by e-mail with an apology from the Store Director. So this time I asked to speak to the Store Director. The Store Director came out, didn't seem too friendly, when I said I have an overcharge here and we need to go back and look at the aisle. The Store Director started to argue with me similar to the cashier, until I advised him of the previous complaints I had made. Then he agreed to walk back and do the price checks. I told him I am not happy I have already complained twice and now we are having this problem a third time. He told me if I don't like the scanning errors, I should go shop somewhere else. He did honor the posted prices and as I was leaving another customer was calling them out for another scanning error and he yelled over "NO THOSE ITEMS ARE NOT THAT PRICE" to that customer. I didn't stick around to see what the outcome of that one was. Pretty bad.
Can't help but notice 3 specific store chains that keep coming up in the list of failures in the article above.
I had some scanning errors again in a store recently. Wasn't one of the stores listed in the above article. I had already had multiple problems in this store in recent weeks with scanning errors and complained about it. I had complained about it via e-mail since the cashiers argue about it every single time and was contacted by e-mail with an apology from the Store Director. So this time I asked to speak to the Store Director. The Store Director came out, didn't seem too friendly, when I said I have an overcharge here and we need to go back and look at the aisle. The Store Director started to argue with me similar to the cashier, until I advised him of the previous complaints I had made. Then he agreed to walk back and do the price checks. I told him I am not happy I have already complained twice and now we are having this problem a third time. He told me if I don't like the scanning errors, I should go shop somewhere else. He did honor the posted prices and as I was leaving another customer was calling them out for another scanning error and he yelled over "NO THOSE ITEMS ARE NOT THAT PRICE" to that customer. I didn't stick around to see what the outcome of that one was. Pretty bad.