Orchard Supply Hardware will become an independent company.
Sears bought them in 1989 and now plans to separate in Fall 2011.
Orchard Supply Hardware does offer more personalized service. The employees are very good at answering questions and offering advice on home improvement. The customer service that you get from the store is actually quite good.
http://www.latimes.com/business/la-fi-o ... 0632.story