Amazon Go in Woodland Hills Is Closing

[Alpha8472]

The Amazon Go store in Woodland Hills, California is closing. It is 5,000 square feet and features an expanded selection for a suburban area. The store features Just Walk Out Technology.

There were 30 Amazon Go stores in 2023. Now there are 16.

It seems like this format is not profitable for them.

https://chainstoreage.com/amazon-report ... n-go-store

[storewanderer]

Surprised this is the only one closing...

Still takes over 24 hours for a receipt at this format. Tried 2 different days. I had 3 items the first time and 2 items the second time.

[pseudo3d]

The Amazon Go store in Woodland Hills, California is closing. It is 5,000 square feet and features an expanded selection for a suburban area. The store features Just Walk Out Technology.

There were 30 Amazon Go stores in 2023. Now there are 16.

It seems like this format is not profitable for them.

https://chainstoreage.com/amazon-report ... n-go-store

JWO was outed as being entirely human-controlled, but I wonder what the shrink rate was for these stores.

[storewanderer]

The Amazon Go store in Woodland Hills, California is closing. It is 5,000 square feet and features an expanded selection for a suburban area. The store features Just Walk Out Technology.

There were 30 Amazon Go stores in 2023. Now there are 16.

It seems like this format is not profitable for them.

https://chainstoreage.com/amazon-report ... n-go-store

JWO was outed as being entirely human-controlled, but I wonder what the shrink rate was for these stores.

Very low customer traffic in these stores. Likely a lot of spoilage. I suspect little to no theft.

[HCal]

The Amazon Go store in Woodland Hills, California is closing. It is 5,000 square feet and features an expanded selection for a suburban area. The store features Just Walk Out Technology.

There were 30 Amazon Go stores in 2023. Now there are 16.

It seems like this format is not profitable for them.

https://chainstoreage.com/amazon-report ... n-go-store

JWO was outed as being entirely human-controlled, but I wonder what the shrink rate was for these stores.

I don't think it was entirely human-controlled. From what I read, there was a team in India that would watch the cameras and fix mistakes, but it would be impossible for humans to manually watch every shopper and keep track of their purchases.

[Alpha8472]

The Amazon Go store in Woodland Hills, California is closing. It is 5,000 square feet and features an expanded selection for a suburban area. The store features Just Walk Out Technology.

There were 30 Amazon Go stores in 2023. Now there are 16.

It seems like this format is not profitable for them.

https://chainstoreage.com/amazon-report ... n-go-store

JWO was outed as being entirely human-controlled, but I wonder what the shrink rate was for these stores.

I don't think it was entirely human-controlled. From what I read, there was a team in India that would watch the cameras and fix mistakes, but it would be impossible for humans to manually watch every shopper and keep track of their purchases.

The competitor technology Grabango seemed like it was totally computer controlled. It made many mistakes, and I never got a refund for many errors even after I requested a mistake to be corrected.

The Just Walk Out technology was extremely unreliable, but part of the time it would get it right. Humans needed to double check many of the transactions as the software would be unable to tell what was taken. Then the software would prompt for a human to review the cameras.