So far the remodels put two cash registers up front with a big ugly black tile wall behind them. The locations seem to not have an employee at these registers. Some locations have gone so far as to install a service bell. One location had an elaborate sign that said something to the effect of "welcome- please place your order at the kiosks behind you, or press button for assistance." But the majority of locations don't do that and just flat out ignore customers who stand at a register to order hoping they give up and go to the kiosk.cjd wrote: ↑January 29th, 2023, 7:59 am I’ll look out for that. One location in my town is supposedly going to be remodeled and not even have an ordering option other than the kiosks. I don’t see that going over well. That particular location is from 1993 and had a major remodel in 2012, so I’m kind of skeptical that it’s getting remodeled again. It already has the bland box look anyway.
I think McDonalds is serious losing touch with its customer. Also their kiosks are by far the worst fast food ordering kiosks I've ever used. They are slow, cumbersome, difficult to use, interface slowly, and are just the most painful experience. The kiosks 20 years ago at Carls and Jack in the Box (both scrapped due to lack of customer interest in using kiosks) were light years better, faster, and easier to use than today's McDonalds kiosk. Now today there are kiosks at Taco Bell and Wendys, also those gas stations with kiosks like Wawa or Sheetz, and all of those kiosks are in my opinion quick and easy to use.